Privacy Policy

MakeMyFlora

At MakeMyFlora, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Billing details (processed securely via third-party payment gateways)

b. Order & Service Information

  • Product and service details

  • Event details for floral decoration services

  • Delivery preferences and messages

c. Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

Your information is used to:

  • Process and deliver your flower arrangements, gifts, and decoration services

  • Communicate order confirmations, updates, and support messages

  • Improve our products, services, and website experience

  • Send promotional offers or updates (only if you opt in)

  • Comply with legal and regulatory obligations

3. Sharing of Information

MakeMyFlora does not sell or rent your personal information. We may share your data only with:

  • Delivery partners and florists for order fulfillment

  • Payment gateway providers for secure transactions

  • Service providers assisting with website operations and customer support

  • Legal authorities when required by law

All third parties are obligated to keep your information confidential.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance website functionality

  • Analyze website traffic and user behavior

  • Improve user experience

You can choose to disable cookies through your browser settings, though some website features may not function properly.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse. While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

You have the right to:

  • Access, update, or correct your personal information

  • Withdraw consent for marketing communications

  • Request deletion of your data, subject to legal and business requirements

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. MakeMyFlora is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

8. Children’s Privacy

MakeMyFlora does not knowingly collect personal information from children under the age of 18. If such data is identified, it will be deleted promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

MakeMyFlora
📧 Email: support@makemyflora.com
📞 Phone/WhatsApp: +91 98xxxxxxxxxx